Comments on: Thai Food Supermarket Online:ImportFood.com

By: Nathan Chhour

Nathan Chhour — Sat, 19 Dec 2009 16:33:34 +0000

It is very interesting food that you have shown us how to cook Thai food, and please send me if you have some new recipes. Thanks

By: Chanel P

Chanel P — Wed, 28 Oct 2009 22:16:39 +0000

I placed and received my first order from this store. My order was perfect and I have to say that I haven’t had such excellent customer service in a long time. Will order from them again.

By: Hans

Hans — Sat, 13 Jun 2009 19:12:12 +0000

Thanks Brian. I did discuss it with Jerry and will buy there again. My biggest complaint was with the communications.

By: Brian

Brian — Sat, 13 Jun 2009 13:49:05 +0000

Hans, sorry to hear that.
But every company has some hic-cups from time to time. You said you’ve had “good luck” with them in the past.
I’m sure this was a one time screwup.
I would suggest calling and asking for Jerry, the owner. He’s a very nice guy that I’m sure would want to know about your experience.

By: Hans

Hans — Sat, 13 Jun 2009 01:08:48 +0000

I had been having good luck with them but my last order has been extremely frustrating.

I placed an order on May 26, received the wrong items on May 30. When I called on Monday, June first they said sorry and it would go out that day. I was happy with that.

After not receiving the order by Monday, June 8th, I was again told it would go out immediately. I finally got an Email saying it was shipped on June 12!!! So in all it will have taken almost four weeks to get my order. When I called this afternoon a woman answered a said that I would get a call back in five minutes. It’s been two hours…

Now I’ll have to rethink purchasing from them again.