Comments on: Thai Food Supermarket Online:ImportFood.com http://hotsaucedaily.com/2009/02/03/thai-food-supermarket-online-importfood-dot-com/ Delivering Hot Sauce Reviews and Barbecue News to the World Fri, 25 May 2012 02:34:38 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Tara http://hotsaucedaily.com/2009/02/03/thai-food-supermarket-online-importfood-dot-com/comment-page-1/#comment-6905 Tara Fri, 31 Dec 2010 06:10:43 +0000 http://hotsaucedaily.com/?p=650#comment-6905 By the way, you made it seem like I was spamming you with many messages, but that isn't true. I sent you one message after receiving tracking information asking if it was really true that my order was just shipped and asking why. Then I sent one message in reply to your message that the item was out of stock, letting you know how upset I was. However, I never got any response whatsoever to the email I sent on the 23rd. I assumed this was because of the holiday, so I sent my third message to you on December 27th, after the holiday. And the only reason I got so upset was because (1) you did not reply to my second email and (2) you deleted my Facebook post, which proved you were around and you just didn't want to respond to my email. So you only got one "long message", not "long messages". I feel it's unfair the way you stated that. Anyway, I do appreciate you refunding me for the order. That is NOT what I wanted. I didn't expect to receive something for nothing. In fact, I would have initially paid a little extra to have the out of stock item shipped at a later date so the other stuff would have arrived before Christmas. I was just upset at the lack of communication and the fact that it seemed like you were just ignoring me. Now that you have taken the time to respond to me and show me I am appreciated as a customer, there is nothing more I can ask. I appreciate it, and I am satisfied. Thank you, and I do hope to order from you again in the future. By the way, you made it seem like I was spamming you with many messages, but that isn’t true. I sent you one message after receiving tracking information asking if it was really true that my order was just shipped and asking why. Then I sent one message in reply to your message that the item was out of stock, letting you know how upset I was.

However, I never got any response whatsoever to the email I sent on the 23rd. I assumed this was because of the holiday, so I sent my third message to you on December 27th, after the holiday. And the only reason I got so upset was because (1) you did not reply to my second email and (2) you deleted my Facebook post, which proved you were around and you just didn’t want to respond to my email.

So you only got one “long message”, not “long messages”. I feel it’s unfair the way you stated that.

Anyway, I do appreciate you refunding me for the order. That is NOT what I wanted. I didn’t expect to receive something for nothing. In fact, I would have initially paid a little extra to have the out of stock item shipped at a later date so the other stuff would have arrived before Christmas. I was just upset at the lack of communication and the fact that it seemed like you were just ignoring me.

Now that you have taken the time to respond to me and show me I am appreciated as a customer, there is nothing more I can ask. I appreciate it, and I am satisfied. Thank you, and I do hope to order from you again in the future.

]]>